Guam hotels assess typhoon damages; prepare to open
BY KHYOMARA SANTANA
Journal Staff
Ben Ferguson, senior managing director of PHR Ken Micronesia, a managing company for several hotels in Guam and Saipan, said that the Pacific Islands Club, Hilton Guam Resort & Spa, Hyatt Regency Guam, RIHGA Royal Laguna Guam Resort, The Tsubaki Tower and Hotel Nikko Guam are undergoing damage assessment.
“Our hotels right now are assessing their room damage and room inventory, so we’re entertaining requests from emergency services agencies [only] … because of the situation of our room inventory.”
Ferguson said PHR’s hotel properties didn’t face any damages in Saipan as the island only experienced tropical cyclone force winds.
The biggest challenge for hotels in Guam during the wake of the typhoon was the restoration of water. Although most of the hotels have water tank reserves, Ferguson said these may only last from two to three days.
Ferguson added PIC ran out of its water reserve a few days after the storm, and therefore guests did not have running water. PIC’s water services have since been restored.
According to Ferguson, when Mawar hit the island, PIC had around 300 tourists checked in, mostly from Korea, with fewer guests from Taiwan and Japan. The A.B. Won Pat International Airport, Guam reopened May 29 and he confirmed some of PIC’s guests have started to fly out to their countries.
“We expect that over the next two days, all of them that were in-house during the storm will leave,” Ferguson said. “So yes, we were able to handle and care for our tourists that were here during the storm.”
The PIC hotel, as shown in viral videos and confirmed by Ferguson, sustained significant damages during the typhoon. However, it is still operational and accepting guests.
As of now, PIC has one of its four restaurants open. Starting May 30, The Skylight restaurant will open for local residents as well. Ferguson said the hotel might also open a portion of its waterpark the week of June 5.
PHR KEN MICRONESIA HOTELS:
PIC is open but only entertaining guest requests from emergency service agencies.
Hilton and Hyatt are “open for business.”
Rihga is open but does not have power.
Nikko and Tsubaki have no water or power services. Will open as soon as services are restored. mbj
BY KHYOMARA SANTANA
Journal Staff
Ben Ferguson, senior managing director of PHR Ken Micronesia, a managing company for several hotels in Guam and Saipan, said that the Pacific Islands Club, Hilton Guam Resort & Spa, Hyatt Regency Guam, RIHGA Royal Laguna Guam Resort, The Tsubaki Tower and Hotel Nikko Guam are undergoing damage assessment.
“Our hotels right now are assessing their room damage and room inventory, so we’re entertaining requests from emergency services agencies [only] … because of the situation of our room inventory.”
Ferguson said PHR’s hotel properties didn’t face any damages in Saipan as the island only experienced tropical cyclone force winds.
The biggest challenge for hotels in Guam during the wake of the typhoon was the restoration of water. Although most of the hotels have water tank reserves, Ferguson said these may only last from two to three days.
Ferguson added PIC ran out of its water reserve a few days after the storm, and therefore guests did not have running water. PIC’s water services have since been restored.
According to Ferguson, when Mawar hit the island, PIC had around 300 tourists checked in, mostly from Korea, with fewer guests from Taiwan and Japan. The A.B. Won Pat International Airport, Guam reopened May 29 and he confirmed some of PIC’s guests have started to fly out to their countries.
“We expect that over the next two days, all of them that were in-house during the storm will leave,” Ferguson said. “So yes, we were able to handle and care for our tourists that were here during the storm.”
The PIC hotel, as shown in viral videos and confirmed by Ferguson, sustained significant damages during the typhoon. However, it is still operational and accepting guests.
As of now, PIC has one of its four restaurants open. Starting May 30, The Skylight restaurant will open for local residents as well. Ferguson said the hotel might also open a portion of its waterpark the week of June 5.
PHR KEN MICRONESIA HOTELS:
PIC is open but only entertaining guest requests from emergency service agencies.
Hilton and Hyatt are “open for business.”
Rihga is open but does not have power.
Nikko and Tsubaki have no water or power services. Will open as soon as services are restored. mbj